The continuing professional education course descriptions are listed alphabetically by course prefix then numerically by course number.
All courses are available in a customized format for groups of six or more. If there are topics you are interested in that are not on this list, please contact Jay Polakoff at 610-648-3281 or firstname.lastname@example.org. For questions regarding the courses below email email@example.com, or call 610-648-3281.
Please note: Not all courses below are offered every semester. Visit our Professional Education webpages for the current course offerings and schedules.
Covers all areas of the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide): Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Procurement, and Risk. Covers PMI's Project Management
Leading an organization through change is a critical competency of leadership. Topic areas include developing blueprints for organizational change, systems thinking, whole-scale change, communicating plans, and measuring performance against bottom line results.
This course covers the characteristics and key competencies of high performing leaders, helps students assess their existing skill set compared to those of an effective leader, and offers suggestions on how to implement an individualized development plan.
Introduction to project management – the role of the project manager, project communications, and project leadership as well as the planning process including objectives, scope, and success criteria. The first of four courses required for the Certificate in Project Management.
The Work Breakdown Structure, Project Schedule, PERT/GANTT/CPM methods, and Project Integration. The second of four courses required for the Certificate in Project Management. Prerequisite: Project Initiation and Planning.
Continues the Project Cycle and introduces selection criteria, procurement, cost estimating, and control mechanisms. The third of four courses required for the Certificate in Project Management. Prerequisite: Project Initiation and Planning, and Project Scheduling and Integration.
The fourth of four required courses introduces risk and change management, team conflicts, quality, ethics, and closeout. Prerequisite: Project Initiation and Planning, Project Scheduling and Integration, and Project Costing and Control
Agile Project Management with Scrum introduces participants to the framework and theories of Ken Schwaber’s work on successfully implementing complex and partially defined software development projects. Ken Schwaber, along with Jeff Sutherland, was the original creator of Scrum, and his work provides the basis for the course.
A two-day program to allow participants to receive their ScrumMaster certification prior to the April 1 launch of the new exam requirement. This hands-on certification course is appropriate for all software team members, including project managers, team leads, development managers, product managers, architects, developers, and testers, as well as executives like CIOs and CTOs. It will include multiple simulations, exercises, and role plays.
This course covers the planning responsibility of senior management. Students examine business visions and missions and how senior management turns those into realities. This course evaluates a structure and process that will maintain corporate focus and gain competitive advantage in crowded markets. Readings are balanced with class exercises to develop practical skills. Students will team to present their recommendations on appropriate case studies.
An introduction to the decision making process as it relates to business management and workplace issues. Students participate in group exercises designed to enhance their analytical skills while utilizing actual case studies. Students will familiarize themselves with the PrOACT model of decision-making to build their own competencies in this area.
This one-day course is designed to provide the knowledge and tools needed to identify and write effective and accurate user stories. Students are introduced to the six attributes all user stories must exhibit, as well as the five additional guidelines for taking user stories from good to better. During this hands-on course, students put theory into action when identifying user roles and writing user stories for multiple case studies. The course will also explore the use of user role modeling to write the tricky initial user stories for a project.
This course covers the various tools and techniques on how to properly and efficiently identify risks as well as learn different ways to mitigate each identified risk. Students will learn risk identification skills and will then undergo the process of how to create and maintain a Risk Management Plan. Risk is a universal concept which spans across all industries and is an integral part of project management at a holistic level.
Students will be shown how to analyze, prioritize, and utilize various risk management tools to ensure effective risk detection and determining the probability and impact on project objectives. Tools and techniques for qualitative and quantitative risk analyses will also be covered.
Project risk control and risk monitoring and planning are the focus of this course. Emphasis will be placed on techniques for tracking risk responses and monitoring how they are performing against the project plan. The student will also learn how to detect new risks to the project on an ongoing basis and how to manage them effectively. By the end of the course, the student will be able to develop options to mitigate risk impact, apply tools, techniques and strategies to negate risks or threats.
This course is designed to give project managers and others a set of tools to improve their leadership approach to more effective communicating. In addition to sharpening their skills in coaching, problem solving, and efficiency techniques, they will develop an understanding of the Lean Six Sigma culture. The basics of creating a Project Management Office (PMO) will also be discussed during the last portion of this course. Prerequisite: Student should have a basic understanding of management principles.
This course is designed to show students how to break the cycle useless or bad project plans by learning and practicing skills that will help create useful plans that lead to reliable decision-making. Students will gain a solid understanding of and experience at agile release planning, and iteration planning. During the course various approaches to estimating including unit-less points and ideal time will be discussed. The course will describe four techniques for deriving estimates, including how to use the popular Planning Poker® technique. We will look at techniques to create a plan that dramatically improves the project's chances of on-time completion. Prerequisite: understanding of Agile methodology
BUSAD 5830: Agile Business Analysis
The Agile Business Analysis course introduces participants to the framework and theories of Agile and Scrum Methodologies. In addition to how your organization can benefit from transitioning from a Waterfall or traditional environment. Topics covered in this hands-on course will include how the role of the Business Analyst, Product Owner and other key personnel can have an impact on the life-cycle of all projects.
BUSAD 5831: Certified LeSS Practitioner
Certified LeSS Practitioner is an in-depth course covering the LeSS principles, framework and rules, and guides. It provides essential information for adopting and improving LeSS to your product development group. The course contains an overview of LeSS, stories on LeSS adoptions, exercises and extensive LeSS Q&A to ensure we discuss the topics most of interest to the participants.
Intensive review and confidence-building sessions in preparation for taking the GMAT. Analysis of types of material covered in the GMAT's Computer Adaptive Text (CAT) format. Exercises include sample questions and specific strategies for improving results. (See individual math and verbal descriptions below for more detail.)
Review of selected topics in geometry, arithmetic, algebra, word problems, descriptive statistics probability, and combinatorics. Intensive review and confidence-building sessions in preparation for the GMAT. Review of types of material covered in the test and the GMAT's Computer Adaptive Test (CAT) format. In the last session, students take a paper-pencil timed practice test which they grade themselves.
Sentence corrections, critical reasoning, reading comprehension, and issue and argument writing assignments. Exercises include sample questions and specific strategies for improving results. Intensive review and confidence-building sessions in preparation for the GMAT. Review of the types of material covered in the test and the GMAT's Computer Adaptive Test (CAT) format. In the last session, students take a paper-pencil timed practice test which they grade themselves. Prerequisites: none.
SYSEN 5606: Lean Six Sigma Theory and Application
Students will be provided an introduction to Lean Six Sigma and the tool sets of teamwork and time management, statistical analysis, elimination of waste, and process management. The magnitude of improvement of progressing from a One Sigma to a Three Sigma to a Six Sigma company will be explained, along with the philosophies of the Lean and Six Sigma gurus such as Deming and Crosby. The path to continuous improvement will be presented by explaining the proven approaches of DMAIC (design, measure, analyze, improve, control) and PDCA (plan, do, check, act), and the five fundamentals of Lean. Various tool sets such as visual management, value stream mapping, Kaizen, and Kanban will be demonstrated to show how to reduce waste.
SYSEN 5605: Lean Six Sigma for Continuous Improvement
During this course, students will be introduced to the five techniques that will give them the tools to improve safety, increase communications, enhance teamwork, improve morale, increase productivity, and decrease costs--all while adding value to their customer. In addition to the tools presented, the material will offer a cross-functional approach that includes the disciplines of service, research, development, suppliers, manufacturing, marketing/sales, and distribution. Advanced statistics and application of process improvement in the areas of Five S+1 and Quality Function Deployment are also covered. Prerequisite: Lean Six Sigma Theory and Application
SYSEN 5625: Lean Six Sigma for Customer Driven
This course centers around the voice of the customer, adding value to the customer base and increasing your business profitability. Students will apply the theories, tools, and techniques of the first two courses through a series of case studies, project interactions, and real-world scenarios. The material will offer a cross-functional approach that includes the disciplines of service, research, development, suppliers, manufacturing, marketing/sales, and distribution. Prerequisite: Lean Six Sigma Theory and Application and Lean Six Sigma for Continuous Improvement