Citations:  Eric W. Stein, Ph.D.
(View Bio)

Dr. Stein's research interests focus on the role of knowledge and expertise in business organizations.  Specifically:  (i) management information systems (MIS) with emphasis on decision support and expert systems; (ii)  organizational memory and learning; i.e., the acquisition, retention and use of knowledge in organizations; and (iii) the characteristics of human experts.

Articles and Papers Published in Refereed Journals

Stein, E. W., Pauster, M., and D. May, "A Knowledge-based System to Improve the Quality and Efficiency of Titanium Melting," Expert Systems with Applications, v. 24, no. 2 (Feb 2003), 239-246 (Principal author and supervisor).

Eric Stein , Marty Manco, Sharon Manco,  "A Knowledge-Based System to Assist Administrators in Meeting Disability Act Requirements." Expert Systems with Applications, Vol. 21: 2001:   65-74

Trevino, L. (Penn State), Webster, J. (University of Waterloo), Stein, E.W., "Making Connections:  Complementary Influences on Communication Media Choices, Attitudes, and Use."  Organization Science.  Vol 11, No. 2, March/April 2000.

Stein, E.W. and Miscikowski, D., "FailSafe:  Supporting Quality Decision Making with Expert Systems,"  Expert Systems with Applications  Vol. 13, No. 4:  1999:  365-377.

Stein, E.W. "A Look at Expertise from a Social Perspective," refereed paper appearing in Expertise in Context:  Human and Machine edited by Feltovich, P., Ford, K., and Hoffman R., Menlo Park, CA:  AAAI/The MIT Press, 1997:  181-194.

Stein, E.W. , “Solutions to Trusting Computers Too Much:  No Silver Bullet” Peer Commentary of “Why We Trust Computers Too Much” by Marianne Lafrance appearing in Technology Studies Special Issue on Technology and Ethics, Technology Studies,  Issue 2,  1996:  192-195.

Stein, E.W. and Vandenbosch, B. (Case Western Reserve University), "Opportunities for and Obstacles to Organizational Learning during Advanced System Development," Journal of Management Information Systems, Vol. 13, No. 2,  Fall 1996:  115-136.

Stein, E.W. and V. Zwass (Fairleigh Dickenson University),  "Actualizing Organizational Memory with Information Technology."  Information Systems Research  Vol. 6, No. 2:  85-117 (1995).

Stein, E.W., "Social and Individual Characteristics of Organizational Experts" International Journal of Expert Systems:  Research & Applications,  Vol. 8, No. 2: 121-143 (1995).

Stein, E.W. and Evans, D. (Kensey-Nash Company), "Anchor Inspector:  Intended and Unintended Effects of a Graphics-Oriented Expert System,"  Expert Systems with Applications  Vol. 9, No. 2:  103-113 (1995).

Stein, E.W., "Organizational Memory:  Review of Concepts and Recommendations for Management."  International Journal of Information Management.  Vol. 15, No. 1:  17-32 (1995).

Stein, E.W., "A Method to Identify Candidates for Knowledge Acquisition." Journal of Management Information Systems.  Vol. 9, No. 2:  161-178 (1992).

Stein, E.W., "Participatory Planning:  An Interactive Management Approach." AORN Journal.  Vol. 46, No. 3:  508-517 (1987).

Refereed Conference Proceedings

Stein, E.W. and Buckley, J. (PECO Energy), "LOAD-DROP:  An Expert System for Determining Nuclear Power Reductions Due to Minimum Generation Emergencies."  Proceedings of the Expert System Applications for the Electric Power Industry Conference.  pp. 1-14 (section 4B).  Boston, MA,  September 9-11 (1991). (Refereed by abstract.  Candidate was principal author and supervisor).

Stein, E.W., "Using Network Analysis to Identify Expertise in Organizations."  Proceedings of the International Symposium on Artificial Intelligence.  pp. 485-495.  Cancun, Mexico.  November 13-15 (1991).

Webster, J. (U. of Waterloo), Trevino, L.K. (Penn State), and Stein, E.W., "Personal Focus and Ambiguity as Sources of Message Equivocality:  An Extension of Media Richness Theory," HawaiiInternational Conference on Systems Sciences.  Maui, HI, January 2-6, 1996.

Burnstein, F. (Monash), Linger, H. (Monash) and Stein, E.W., "Researching Organizational Memory," Hawaii International Conference on Systems Sciences.  Maui, HI, January 3-7, 1998.

Marty Manco, Sharon Manco, and Eric Stein, "Decision Support System for Accommodating Disabled Students."   PA Association of Developmental Educators (PADE), 5/2000.

Parts of Books

Stein, E.W., "Does Information Technology Enhance Personal and Organizational Performance?" in Managing Organizational Performance, pp. 207-223.  Edited by P. J. Dean, Professional Research & Communications, Inc. (an IBSTPI joint publication), Barrington, IL (1994).

Articles Published in Nonrefereed Journals

Stein, E.W., "Selecting a Temperature Transducer," Electronic Products (Special edition).  November 30:  79-83 (1981).

Stein, E.W., "How to Select Temperature Transducers for Thermal Measurement."  Industry International,  Vol. 2  No. 2:  11-13 (1982).  Article also translated into Spanish and appears as "Como se Seleccionan los Transductores de Temperatura," Industria Internacional,  Vol. 11,  No. 5:  21-24 (1982).

Articles in In-House Organs

Stein, E.W., "Case Study:  Socio-Technical Analysis and Stakeholder Redesign of an Operating Room Suite."  #86-10.  University of Pennsylvania,  The Wharton School:  Department of Social Systems Sciences Publications.  October  (1986), 15 pp.

Market Research Studies (Limited Edition Books)

Stein, E.W., Artificial Intelligence: Current and Future Commercialization (#G-086).  Stamford, CT:  Business Communications Company.  December (1984).  241 pp.

Rogers, C. (Wharton School MBA candidate) and E.W. Stein, Voice Synthesis and Recognition - A Technical/Economic Analysis (#G-056R). Stamford, CT:  Business Communications Company.  July (1986).  195 pp. (editor and co-author).

Steffens, R. (U. of Penn, Masters candidate) and E.W. Stein, The Changing Software Market (#G-032R).  Stamford, CT:  Business Communications Company.  December (1987).  154 pp. (editor and co-author).

Research Reports to Sponsors

Ackoff, R.L. (Wharton School) and Stein, E.W., "Situational Analysis of the St. Louis Cardinals," to the St. Louis Cardinals Business Office, Anheiser-Busch Company, St. Louis, MO.    Research performed at the Busch Center, The Wharton School, Philadelphia, PA.  April (1985).

Choukroun, J.M. (Wharton School), Milatello, J. (Wharton School), Rouke, N. (Wharton School), and Stein, E.W.  "Signing in the Delaware Valley:  Study of Financial, Legal, and Management Issues," to the Foundation for Architecture, Philadelphia, PA.  Research performed at the Busch Center, The Wharton School, Philadelphia, PA.  September (1987).

Gilmore, T. (Wharton Center for Applied Research), Hirshhorn, L. (WCAR), Ely, T. (WCAR), Stein, E.W., Kinney, J. (WCAR), and Carroll, V. (WCAR), "A Method for Identifying Emerging Issues Using Computer-Assisted Content Analysis," to the Metropolitan Hospitals Research Institute, Conference of Metropolitan Hospital Associations.  Research performed at the Wharton Center for Applied Research, Philadelphia, PA.  July (1988).